Workshop
In-house
Practical Performance Management Steps
4 hr inhouse workshop
2 December 2021
For inhouse training of four or more participants more competitive pricing is available.
A highly engaging, practical workshop that gives participants an actionable and fair framework to uplift under-performing employees.
Getting this wrong triggers conflict, which can attract union attention.
Who Should Attend
- All leaders with direct responsibility for performance management
Learning Outcomes
Overview
A simple, practical workshop which helps participants understand why some employees underperform. You will learn how to deal with employees in a positive, patient and professional way.
Learn techniques for improving employee performance.
Key Content
- Understand the difference between under performance and poor behaviours and the different processes required for each
- How to quickly improve the work output of under performing employees
- A simple step-by-step performance management process
Understanding the different elements of day-to-day work performance
- The rights of the employer , the employee and the union in this process
- Understanding the elements that make up performance
- How to ensure performance standards are met for both new and long serving employees
How to set standards and measure individual work performance
- How to measure performance
- Identifying key outputs
- Short-term vs. long-term performance management
Understanding performance counselling/coaching
- What steps to take in dealing with under performers
- Understanding the nature of the performance counselling process
- How to speed up the process
when is termination an option?
- Understanding the rights of the employee
- What are the obligations of the employer
- The correct process to ensure termination is fair and reasonable
- What to do when an employee is “able” but not “willing” to perform
Performance Management in a Virtual World
- Key steps to manage performance in a virtual world
- Accountability + setting employees up for success
Please note: the workshop program may be subject to minor content changes
Price
$2995 + GST