Workshop
In-house
Performance Management Masterclass
1 day workshop
2 December 2021
For inhouse training of four or more participants more competitive pricing is available.
A highly engaging, practical one day masterclass that gives participants an actionable framework to manage under-performing employees.
Who Should Attend
- All managers with direct reports
- HR, P&C Managers who are responsible for performance management approaches
- Those aspiring to management positions
Learning Outcomes
Overview
The simple, practical workshop will help participants understand why some employees underperform. You will learn how to deal with employees in a positive, patient and professional way.
Learn techniques for improving employee performance as well as the step-by-step exit procedure to consider when employees cant or wont improve.
Key Content
- Understand the difference between under performance and poor behaviours and the different processes required for each
- How to quickly improve the work output of under performing employees
- A simple step-by-step for performance management
Understanding the different elements of day-to-day work performance
- The rights of the employer , the employee and the union in this process
- What are the elements that make up performance
- How to ensure performance standards are met for both new and long serving employees
How to set standards and measure individual work performance
- How to measure performance
- Identifying appropriate forms of measurement
- Identifying appropriate forms of measurement
- Identifying key outputs
- Short-term vs. long-term performance management
Understanding performance counselling/coaching
- What steps to take in dealing with under performers
- Understanding the nature of the performance counselling process
- How to speed up the process
fair Termination for ongoing under-performance
- Understanding the rights of the employee
- What are the obligations of the employer
- Follow the correct process to ensure termination is fair and reasonable
- The do’s and dont’s
Performance Management in a Virtual World
- Key steps to manage performance in a virtual world
- Accountability + setting employees up for success
- Performance management
- Stress + Mental health
Please note: the workshop program may be subject to minor content changes
Value Adds
- ‘Masterclass resources’ pack: Performance Improvement and Disciplinary template letters, including Coaching questions and a Performance Conversations Framework
- Our popular performance management root-cause analysis tool
- Each organisation receives a FREE one-hour Laser Consult with one of our specialist consultants valued at $495* (Valid 3 months from the training date)
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