- What is 'discipline’?
- Why should a company have a disciplinary procedure?
- What is the difference between 'misconduct' and 'poor performance’?
- Common reasons for disciplinary action
- Levels of disciplinary action
- Key steps in the disciplinary process
- The 'do’s and don’ts' of the disciplinary process
- What are the rights of employer, employee and the union?
- Includes learning exercises and case studies