Understanding the Disciplinary Process

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How to conduct the disciplinary process

This half-day course is designed to help first-level managers, front-line supervisors and team leaders understand how the disciplinary process works, with focus on the employer, employee and union rights. You will learn practical skills about how the disciplinary process should be handled and how to differentiate between poor performance and misconduct, with special emphasis placed on management behaviour, fairness and consistency.



Workshop content:

  • What is 'discipline’?
  • Why should a company have a disciplinary procedure?
  • What is the difference between 'misconduct' and 'poor performance’?
  • Common reasons for disciplinary action
  • Levels of disciplinary action
  • Key steps in the disciplinary process
  • The 'do’s and don’ts' of the disciplinary process
  • What are the rights of employer, employee and the union?
  • Includes learning exercises and case studies

Can’t see what you want? Contact the team to discuss a fully-customised in-house training option.